Delivery

Processing Time?
Orders are usually processed within 1–5 business days.

Shipping Times?

Switzerland: 1–10 business days

International: 5–30 business days (customs delays possible)

Customs Fees?
No surprises – we take care of all duties and taxes. Your order ships DDP (Delivered Duty Paid).

Shipping Within 30 Days?
We aim to ship all orders within 30 days. In case of any delays, we’ll get in touch with you as soon as possible.

Returns
You can return your order within 14 days of delivery. Items must be unused, in their original condition and packaging.
Only returns within Switzerland are covered by Glacier Optics. For international returns, shipping, customs, and reshipment costs are not reimbursed.

To start a return, email us at contact@glacieroptics.com with proof of purchase. Return address:
Glacier Optics – Blanches-Vignes 5, 1110 Morges, Switzerland

Need Help? Write to us at contact@glacieroptics.com with photos and a description of the issue – we’ll find the best solution for you.

Category 3 

Alps Mirror: 10% visual light transmittance (VLT)
Graphite - 11,84% visual light transmittance (VLT)
Bronze - 10.06% visual light transmittance (VLT)

Category 4 

(not suitable for driving)

Flash Electric: 5.24 % visual light transmittance (VLT)
Silver Mirror - 4,99% visual light transmittance (VLT)

UV protection

Our lenses are blocking 100% UV radiation.

VLT-visual light transmittance:

Visual light transmittance is the amount of light in the visible portion of the spectrum that passes through a glazing material. All our lenses are under 15% VLT which assure a highly reflecting coating

Polarized

Polarized lenses eliminate glare from reflective surface. On snow the reflection can indicate ice or crevasses area. This is the reason why we do not use polarized lenses.